Web Console Issues
Web Console Shows HTTP Error 500.31 – ANCM Failed to Find Native Dependencies in IIS
CurrentWare runs using Microsoft IIS(Internet Information Services) and this problem usually occurs when the PC or Server fails to properly install some of the IIS dependencies. To test if your Server is having this issue you can check through the ...
Web Console Shows HTTP Error 500.19 – Internal Server Error
CurrentWare runs using Microsoft IIS(Internet Information Services) and this problem usually occurs when WSUS/Exchange (or web page with similar behavior) is hosted on the IIS. DynamicCompressionModule and StaticCompressionModule are installed by ...
How to Resolve Licensing Issues
If you are having issues with licensing on CurrentWare, here are some common licensing difficulty issues and how to resolve them below. Please note: CurrentWare will always send you the latest version licenses of the software when receiving your ...
Web Console Shows HTTP Error 503 – Service Unavailable
CurrentWare runs using Microsoft IIS(Internet Information Services) and this problem usually occurs when Exchange (or web page with similar behavior) is hosted on the IIS. Verifying & Solution To verify that this issue is occuring: Open both the ...
ERR_CONNECTION_RESET error while accessing the Web Console
Starting from version 8.0.1, the Web Console ensures secured access by using the HTTPS protocol. If you encounter an error message while attempting to access the web console, stating “This site can’t be reached. The connection was reset,” accompanied ...
Reporting Web Console errors with the inspect elements details
Sometimes during your install, upgrade or configuration of the CurrentWare Web Console there can be obvious issues that are not visible at first glance. You can help us diagnose the issue(s) by using your browsers inspect tool by following these ...
Enable the HTTPS Certificate in Firefox
Firefox has some default restrictions that are different from Edge, Chrome, and other browsers. This causes issues when pages try to load a locally hosted HTTPS certificate. Please follow these steps to resolve Step 1: Enabled Security Enterprise ...
Web Console Login Issues
When the CurrentWare Web Console is not configured properly, you will encounter the error message "Error connecting to the server." 1. Clear your Browser Cache Why does my Web Console login screen open on one web browser but won’t open on a different ...
I can’t log into Web Console & I’m using Windows Authentication for SQL connection
When you’re having issue logging into your web console and you are using Windows Authentication for SQL connection, chances are an incorrect user and password is configured on your IIS settings. Go to start menu, type in IIS and open your IIS ...
Why am I not able to open a CurrentWare Solution from my Console?
The CurrentWare solutions will appear to be greyed out on the CurrentWare Console if they are not installed. If you try to click the greyed out solution It will provide you with a warning that the solution is currently not installed. To get the ...
Troubleshoot Web Console Issues
If you are having issues with your Web Console, this page will give you a rundown of the various troubleshooting steps that can help solve your individual issue. Sections Login Issues Unable to create/delete/rename or change from PC to User mode I ...
Popular Articles
System Requirements
CurrentWare is designed to work seamlessly with a wide range of computers running Windows operating systems, including both 32-bit and 64-bit platforms. The Web Console offers exceptional versatility, as it can be accessed from any browser and any ...
Find or become a CurrentWare reseller
Find a CurrentWare Reseller Prefer to purchase from a reseller rather than directly from CurrentWare? Here is a list of our preferred resellers. If you don’t see a reseller for your area please contact our sales team. Location Company Address Contact ...
CurrentWare Overview
CurrentWare provides a robust suite of compliant employee monitoring solutions for endpoint security, insider threat detection, administrative management, and web filtering. Solutions Web Filtering Solution BrowseControl is an easy-to-use Internet ...
Delay shutdown until computer is inactive
enPowerManager provides the flexibility to shut down a computer only if it is idle for a set amount of time you desire. This option prevents enPowerManager from disrupting your users while they are still working on their computers. 1. Choose the ...
My Computer is Not Booting Up
If you are having issues with enPowerManager not booting up your machines, you will need to configure the computers to enable Wake-On-LAN. BIOS Settings The Wake-On-LAN functionality is generally disabled by default. The option to enable Wake-On-LAN ...