ERR_CONNECTION_RESET error while accessing the Web Console

ERR_CONNECTION_RESET error while accessing the Web Console

Starting from version 8.0.1, the Web Console ensures secured access by using the HTTPS protocol. If you encounter an error message while attempting to access the web console, stating “This site can’t be reached. The connection was reset,” accompanied by the error code “ERR_CONNECTION_RESET,” it is an indication that your browser is not using the correct protocol to access the web console.


Solution

To fix this problem, simply add HTTPS:// before your IP address or the hostname in the address bar.



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