ERR_CONNECTION_RESET error while accessing the Web Console

ERR_CONNECTION_RESET error while accessing the Web Console

Starting from version 8.0.1, the Web Console ensures secured access by using the HTTPS protocol. If you encounter an error message while attempting to access the web console, stating “This site can’t be reached. The connection was reset,” accompanied by the error code “ERR_CONNECTION_RESET,” it is an indication that your browser is not using the correct protocol to access the web console.


Solution

To fix this problem, simply add HTTPS:// before your IP address or the hostname in the address bar.



    • Related Articles

    • Web Console Login Issues

      When the CurrentWare Web Console is not configured properly, you will encounter the error message "Error connecting to the server." 1. Clear your Browser Cache Why does my Web Console login screen open on one web browser but won’t open on a different ...

    • Reporting Web Console errors with the inspect elements details

      Sometimes during your install, upgrade or configuration of the CurrentWare Web Console there can be obvious issues that are not visible at first glance. You can help us diagnose the issue(s) by using your browsers inspect tool by following these ...

    • Accessing Web Console Over a Public IP Address

      Once you have CurrentWare Web Console installed on your computer, you can make it accessible to other admins outside the company’s network by performing the following configurations: Configure Port Forwarding Update your app-config.JSON file 1. ...

    • Troubleshoot Web Console Issues

      If you are having issues with your Web Console, this page will give you a rundown of the various troubleshooting steps that can help solve your individual issue. Sections Login Issues Unable to create/delete/rename or change from PC to User mode I ...

    • Web Console Shows HTTP Error 500.19 – Internal Server Error

      CurrentWare runs using Microsoft IIS(Internet Information Services) and this problem usually occurs when WSUS/Exchange (or web page with similar behavior) is hosted on the IIS. DynamicCompressionModule and StaticCompressionModule are installed by ...