I can’t log into Web Console & I’m using Windows Authentication for SQL connection

I can’t log into Web Console & I’m using Windows Authentication for SQL connection

When you’re having issue logging into your web console and you are using Windows Authentication for SQL connection, chances are an incorrect user and password is configured on your IIS settings.

  1. Go to start menu, type in IIS and open your IIS manager.
  2. Click on Application Pools on the left hand side.
  3. Right click on RestAPI > Advanced Settings.
  4. Look under Process Model > Identity and click on the (…) button to modify this value.
  5. Switch from Built-in account to Custom account.
  6. Set the user name and password to your Windows admin account.
  7. Right click on RestAPI > Recycle.
  8. Repeat step 3 to 7 with the WebConsole Application pool.
  9. Once your application pools are updated, you’ll need to restart your site.
  10. Right click on your site on the left hand side and select Stop. Right click on it again and select Start.
  11. Now, try and log into your CurrentWare Web Console again.

    • Related Articles

    • Web Console Login Issues

      When the CurrentWare Web Console is not configured properly, you will encounter the error message "Error connecting to the server." 1. Clear your Browser Cache Why does my Web Console login screen open on one web browser but won’t open on a different ...

    • Security & SQL Database Best Practices

      Security and Workflows Connection to the Web Console Starting with v8.0.1, the CurrentWare web console will have a preconfigured self-signed SSL certificate that is enabled by default. This will ensure that network communication to and from the ...

    • How do I Setup CurrentWare with SQL Express

      Welcome to the SQL Express Database Installation and Setup page. Benefits of using a SQL Database with the cwServer are an increase in overall performance and stability of client connections. Here are the steps to download, setup and configure your ...

    • Accessing Web Console Over a Public IP Address

      Once you have CurrentWare Web Console installed on your computer, you can make it accessible to other admins outside the company’s network by performing the following configurations: Configure Port Forwarding Update your app-config.JSON file 1. ...

    • ERR_CONNECTION_RESET error while accessing the Web Console

      Starting from version 8.0.1, the Web Console ensures secured access by using the HTTPS protocol. If you encounter an error message while attempting to access the web console, stating “This site can’t be reached. The connection was reset,” accompanied ...