BrowseReporterTroubleshooting
Why do I see more than 1 hour in my bar graph?
There are a couple causes as to why your bar graph may visually show more than 1 hour in a 1 hour period time frame. 1. You are sorting the data on a user basis, and the user was logged into more than 1 tracked machine. If the user uses PC-A and PC-B ...
Chrome displayed a warning message when I am trying to run a report
With the CurrentWare Web Console feature you are able to run reports directly from your web browser. You may find that reports are not opening or giving you a blocked pop-up. This popup block icon will be visible in your Chrome address bar. This ...
My database is getting big. How do I reduce the file size?
⚠️IMPORTANT NOTE: Before you begin, back up your existing database file (CWNPSQL) through the Tools > Database Backup Scheduler > Run now. Delete Bandwidth data Bandwidth data takes up a majority of your database. Deleting Bandwidth data will save ...
My email report is not being sent?
If your email reports are not being sent to your email, review the CWSMail.log located on your CurrentWare Server to further troubleshoot this issue. C:\Program Files (x86)\CurrentWare\Logs\CWSEmail.log Common CWSEmail.logs Error Messages Error ...
I am not getting any Bandwidth activities in my reports
If you are not seeing any bandwidth data in your reports from BrowseReporter, here are some ways to troubleshoot the issue. Reinstall the Client Agent You may be experiencing issues with user permissions for the client agent on the computer. ...
I am not getting any URLs in my reports
If you are not seeing any URL data in your reports from BrowseReporter, here are some ways to troubleshoot the issue. Restart the Client Computer If you can’t find any URLs in your reports right after installing the client agent on the computer, a ...
Popular Articles
System Requirements
CurrentWare is compatible with a wide range of Windows computers, supporting both 32-bit and 64-bit systems. The Web Console adds flexibility by allowing you to access and manage administrative settings from any device using any modern web ...
Find or become a CurrentWare reseller
Find a CurrentWare Reseller Prefer to purchase from a reseller rather than directly from CurrentWare? Here is a list of our preferred resellers. If you don’t see a reseller for your area please contact our sales team. Location Company Address Contact ...
CurrentWare Overview
CurrentWare provides a robust suite of compliant employee monitoring solutions for endpoint security, insider threat detection, administrative management, and web filtering. Solutions Web Filtering Solution BrowseControl is an easy-to-use Internet ...
Standalone setup
Yes! You can install CurrentWare on a single standalone computer by installing all the components on the single computer – the CurrentWare Server, Console, the Solutions and the CurrentWare Client. This is great for PCs in a business environment that ...
Delay shutdown until computer is inactive
enPowerManager provides the flexibility to shut down a computer only if it is idle for a set amount of time you desire. This option prevents enPowerManager from disrupting your users while they are still working on their computers. 1. Choose the ...