How to use Gmail to send CurrentWare Emails

How to use Gmail to send CurrentWare Emails

Google introduced a new security feature with their Gmail account that prevents Non-Google applications from signing onto Gmail. For CurrentWare to work with Gmail clients, the mailbox must be setup with an Application Password.

As of May 2022 Google is deprecating their ‘less secure apps’ option.

Setup Access with an Application Password (Required)

Google has an extensive document on setting this up. You can find the steps here

Log into your Gmail account and turn on “Access for less secure apps”.
Here’s the link to this option:

Here’s what the setup process looks like:

NOTE: Your account must have 2-Step-Verification enabled.

  1. Go to your Google accountsSecurity‘ page and select App Passwords.

  1. Generate a code by using the dropdowns. Select Other(Custom name) and name it CurrentWare.

  1. The generated password will show up in a screen like this. Copy the 16 digit password and use it for the CurrentWare email settings password field. Your Google account will not show you the password again so ensure you have it copied.

Setting up your Gmail settings within the CurrentWare Console

Input your Email Information on the CurrentWare Console

  1. Name: Choose a name as the sender of the email
  2. Email Address: Gmail address
  3. Password: Gmail App password created
  4. Confirm Password: Gmail App password created

Input the Gmail Server Configuration on the CurrentWare Console

  1. Outgoing mail Server:
  2. SMTP Port: 587
  3. Check the option “This server requires an encrypted connection (SSL)

Example for setting up email report for Gmail:

Help! Test Email Account is not working? (Desktop Console Only)

If you are getting an error message when you click on “Test Email Account”, check the CurrentWare Console log (C:\Program Files (x86)\CurrentWare\Logs\cwCon.log) for the following error:

ERR::-2146233088: The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.5.1 Authentication Required.

This is an indication that Google is blocking BrowseReporter from sending email. You must log into Google to authenticate the computer you are trying to send BrowseReporter email from. You may receive an email like this in Gmail:

If you need more help with this issue, contact our technical support team –

    • Related Articles

    • How to use Outlook/Office365 to send CurrentWare Emails

      Microsoft Office 365 Email accounts that are private accounts are straight forward to setup. Managed mailboxes may need additional setup through the Administrative portal to work as a message sender through the CurrentWare Console. Setting up your ...
    • How to set up CurrentWare to send Emails

      You can configure CurrentWare to send email reports or alerts on Internet activity and device usage if you have BrowseReporter or AccessPatrol installed. You will first need to configure the email settings. Email Settings Send emails using ...
    • Release Notes

      Version 10.0.1 June 24, 2024 Quality of Life Release: This update includes performance optimizations, enhancements to the end-user experience, and bug fixes for improved functionality. BrowseReporter - Tracker Optimization: Reduced CPU usage on ...
    • Daily and Weekly Summary Emails

      The Daily and Weekly Summary Emails let administrators know how their team is doing across various computer activities including the websites and applications they’ve been using, the external devices they’re accessing, and the files they’re ...
    • Can I purchase licenses online and use them immediately?

      You can purchase CurrentWare licenses directly from our CurrentWare Sales Team or Online Store. Once you complete your purchase, you’ll recieve an email with your license keys within one business day. To use your new license keys, register them on ...