What data does the CurrentWare Agent collect?

What data does the CurrentWare Agent collect?

The CurrentWare Client (also known as the CurrentWare Agent) is responsible for monitoring and enforcing policies on endpoint devices. It is installed on each computer you wish to manage, and its behaviour is governed entirely by the configuration set by administrators through the CurrentWare Console.

This article outlines what types of data are collected by each module in the CurrentWare suite when configured for monitoring and control. Because CurrentWare is fully self-managed, all collected data is stored on infrastructure you control—either on-premises or in your private cloud environment.

CurrentWare is committed to safeguarding your data privacy and security, especially when handling metrics and data that may contain sensitive information.

General Information Collected by All Modules

This is all the information the CurrentWare Client collects based on the Computer/Networking information.

PC Hostname
The computer name of the machine.
PC MAC Address
The Network Interface Card (NIC) MAC address of the machine.
PC Private IP
The Internet Protocol (IP) used within the local network.
PC Public IP
The Internet Protocol (IP) used when accessing external networks/internet.
Active Windows User(s)
The logon username for users when accessing their Windows PCs.
Windows Logon Domain
The Active Directory domain name. If no domain name was created, it will be defaulted.
Regional/Timezone Setting
The localized timezone settings for the PC.

User Usage Information

This is all the information the CurrentWare Client collects based off the active, and idle usage and ties to a specific user account.

Application
The Application name the user had used.
Website URL and Title
The URL and Title of the websites accessed by a user in a browser.
Active/Idle/Total duration of usage
The exact times a user was active or idle on an application/website and the total time a website was left open.
Activity Date of usage
The date stamp of when the actions had occured on the machine.
Screenshots
A screenshot of the end users screen at a moment in time. This needs to be configured based on specific actions or time intervals. 
Logon/Logoff date and time
The exact time the user logged into the machine on their account and all logoff, sleep. lock times. 

Data we never collect

With a large concern related to individual employee privacy and privacy compliance laws worldwide, CurrentWare focuses on respecting data privacy. 
As such in the data we provide to our customers, we do not have features to capture:
  1. Keystrokes via a keystroke logger(keylogging)
  2. Webcam or microphone recording
  3. Video screen capturing
  4. Screen capturing (without explicit administrative configuration)

How CurrentWare Protects Data Privacy
To support ethical employee monitoring and safeguard sensitive information, CurrentWare provides features and configuration options that help reduce the risk of exposing personal data in reports or screenshots:

Sensitive Data Exclusion
  1. URL parameters and detailed subpages can be excluded from activity reports
  2. Screenshots are optional and can be disabled entirely
  3. Browsing history and application usage reports can be filtered to exclude non-business activities
Data Retention & Control
  1. Administrators can configure retention policies to automatically limit data history
  2. Role-based access controls ensure that only authorized users can view monitoring data
  3. Reports and dashboards can be restricted or aggregated before sharing
Customizable Access & Permissions
  1. Grant or restrict access to monitoring data based on job role and business need
  2. Create custom user groups for tailored access permissions
  3. Provide individual employees with insights into their own productivity data, if desired