As
of v8.0.1 we have refactored BrowseReporter’s tracking methods for
improved data consistency, performance, and integrity. We’ve also
introduced new tracking capabilities and improved on our existing ones.
Web Usage Tracking
Before
v8.0.1 web usage was captured once the browser tab or window was
closed. This led to a delay in the console receiving the data.
With
the new refactored tracking you will get minute-by-minute tracking
without your end user having to navigate or close their active page.
Application Tracking
Before
v8.0.1 application usage was displayed as a summary of how many minutes
an app was used in a given hour. With this new release, you can now see
what apps are being used minute-by-minute, allowing you to verify the
specific times a given app was used.
The previous Session
Tracking setting would track the application data and aggregate it to
the hourly period it was used within.
Here
you can see the changes in action with up to the second usage of
applications which show the documents the user has been accessing in
Microsoft Word.
⚠️IMPORTANT NOTES
Real-time tracking does create many more table entries in your database. This increases the total space usage. It is recommended to use SQL Standard or SQL Enterprise with this setting enabled.
Summary of Real-Time tracking:
Improved performance, accuracy, and granularity.
Track minute-by-minute activity changes and data is sent to the server in close to real time.
Application usage tracks with timestamps whenever a new application is selected.
Requires more SQL disk space. Recommended to use SQL Standard or SQL Enterprise.
How to enable Real-Time tracking
Open your CurrentWare Web Console
Go to Settings > BrowseReporter > Tracking Options
Under “Data Tracking Mode” select “Real-Time Tracking (Recommended)”
Session Tracking(Legacy)
Using the session tracking (legacy) option is a less granular option than real-time tracking.
Web Usage Tracking
With
session tracking enabled web usage will only be captured once the
browser tab or window is closed. This will lead to delays in the console
getting the data. It requires the end user to close their browser
sessions.
Application Tracking
With
session tracking application usage is displayed as a summary of how
many minutes an app was used in a given hour. Session Tracking will
track the application data and aggregate it to the hourly period it was
used within.
Here
you can see how the time applications are tracked and bucketed in the
hourly bucket that the application was actively used and for how long.
When tracking the applications in Session Tracking the titles of applications are not tracked.
Summary of Session tracking:
Tracks web usage but can see delays in upload to server due to active browser sessions.
Application usage is bucketed within the hour it was used. Ex. 3:30 pm would be under 3:00 pm.
Uses less SQL disk space due to less granular data capturing.
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