My users cannot access a website that is on the Allowed list
My users cannot access a website that is on the Allowed list
Is
a website in your allowed list still being blocked or is not displaying
properly on your browser? Are you trying to identify what websites
BrowseControl is blocking? Other URLs that are required for the website
to load may still be blocked.
BrowseControl has a built-in option
to help you find out what websites BrowseControl is blocking. This
option is disabled by default because it logs a lot of entries on your
computer. It is recommended that you disable this option after
troubleshooting issues.
Enable Logging of Blocked URLs
Please follow the steps below to turn on the option of logging blocked URLs:
On the CurrentWare Web Console, select the Settings option.
Click on BrowseControl from the menu on the Settings menu.
Choose Client Settings from the menu bar.
Select the group you want to enable the Blocked URL log on from the drop-down menu.
Check the option “Enable logging of blocked URLs”.
After enabling the blocked URL log, conduct the following steps to allow the website being blocked by BrowseControl
On the client computer – Browse the website that you wish to allow and unblock from BrowseControl
Go to C:\Windows\SysWOW64\wcsystck\Logs on the client computer.
Open the cwBlockedUrls.log file and it will give you a text file of the all the URLs that are getting blocked.
Go to the BrowseControl solution on the left-hand menu of the CurrentWare Web Console.
Select the URL filter button.
You can manually add the URL from the cwBlockedUrls.logs by typing it into the add box.
You can also import the cwBlockedUrls.log by choosing the import option from the top right of the URL Filter screen.
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button.
from the top right of the URL Filter screen.