What is Idle Time Tracking?
BrowseReporter
can measure how long your users are away from their computers based on
their mouse and keyboard movement. In most situations, when there is no
movement from a user’s mouse or keyboard for a long period of time,
their computer is considered idle. When this happens, BrowseReporter
will shift the tracking from Active Time to Idle Time.
Including Idle time in your report
When you run your reports, you have the option to include idle time in them. By checking this option, the report will add idle time on top of the users’ active time.
For example, let’s assume a user was browsing on Facebook.com for 5 minutes and was idled for 25 minutes. When you include Idle time, the report will show 30 minutes of Active Time. When you don’t include Idle Time, the report will show 5 minutes of Active Time.
Here are some scenarios where you should not include idle time in your report because it will skew the report by adding more time when your users were away from their computers.
- When a user forgets to log out of their computer after office hours and the computer doesn’t go into sleep or stand by.
- When a user is taking a break away from their computer and left their Internet browser or windows application running indefinitely.
Here are some scenarios where you should include idle time in your report because your users were working on their computer without touching the mouse or keyboard.
- When a user is watching long form video content.
- When a user is attending a webinar.
- When a user is leaving their computer on to listen to music.
Configuring Idle Time Tracking
By default, idle time is enabled when you install CurrentWare BrowseReporter version 6.0.2 or higher. The default setting for idle time tracking is after 5 minutes of inactivity.
To change this setting, on the Web CurrentWare Console:
- Go to the Settings> BrowseReporter menu > Tracking Options
- Choose to enable idle Time Tracking and customize the idle timer to your needs.
Want other ways to see idle time:
Timeline View
Related Articles
Location Tracking Dashboard
The location dashboard provides managers with important insights based on employee work locations. This helps managers make informed decisions about workplace policies. The dashboard displays data for Office, Remote, and Hybrid work durations. It ...Average Time
Averages Times are valuable for providing a more balanced view of your teams’ productivity patterns, allowing comparisons, and allowing you to identify high-performing teams. Averages are displayed in several areas of the BrowseReporter dashboard, as ...Track users time spent on websites
BrowseReporter tracks how long a user spent on browsing on the Internet or use an application and display them in detailed reports. There are three ways BrowseReporter measures time – Active Time, Total time and Idle time. Active Time Total Time Idle ...How do I Disable Specific Tracking Options
These options are available to change the behavior of BrowseReporter’s tracking process. Enable URL Tracking Enable Hourly Website Usage: this option will aggregate and separate the data based on the hour it was used. Enable Application Tracking ...Set up Idle Notification Email Alerts
You can easily set up an email notification alert to be notified of when a user is idle for a defined time. This real-time alert informs you that your user may be using company time maliciously, especially in the landscape of a hybrid or remote ...