Average Time

Average Time

Averages Times are valuable for providing a more balanced view of your teams’ productivity patterns, allowing comparisons, and allowing you to identify high-performing teams. Averages are displayed in several areas of the BrowseReporter dashboard, as well as in the daily and weekly summary emails.

Calculation of averages

Averages are calculated using the mean of the appropriate values, taking into account “active days”.  Only time spent during active days are included in the averaging calculation.

Definition of an “active day”

A day is considered an active day when a user spends at least a minimum number of hours active on computer activities in a day. The default threshold is 2 hours.

For example, if a user logs into their work computer to briefly check emails on their day off, and spends 30 minutes working, this is not considered an active day.

Why active days are important

In order to calculate the daily average productive, active, or idle time, normally the productive time, active and idle time would be averaged across all the days they logged in.

In the example above, where the user logs in on an off day and checks emails for 30 minutes, the user would have an artificially low daily average productive time due to the extra time they worked on their day off.

Using the concept of active days, since that day is not an active day, their daily work hours are not diluted by the inclusion of that day. This will help give a more accurate representation of data for days the users worked.

Changing the active time setting

The threshold number of hours required for a user to be active in order for that day to be considered an active day can be configured in the BrowseReporter settings page.

  1. Open your Web Console > Login > Go to Settings
  2. Choose BrowseReporter
  3. Under “Tracking Options” you can configure the time metric for an active day.

By default an active day is only counted after 2 hours of active time.

It is important to consider the work patterns within your own organization, when determining the value for this threshold. 

    • Related Articles

    • Which databases does the CurrentWare Server support?

      The CurrentWare Server is compatible with the following databases: SQL Server Express (default) SQL Server Standard SQL Server Enterprise SQL Server As of v6.0.1, SQL Server is necessary as a database for Currentware. Please see our informative guide ...
    • Data Activity Reports

      Data Activity Reports provide administrators with robust tools to monitor user data integrity, and server-client communication performance to ensure the server is reporting the most up-to-date data. Quickly identify users with missing data to address ...
    • Release Notes

      Version 10.0.0 May 28, 2024 Location Tracking Using MAC addresses for VPN users - Enhanced coverage for VPN based users to ensure location data is as accurate as possible. (BrowseReporter) BrowseReporter Dashboard UI Redesign and Improvements - ...
    • What is Idle Time Tracking?

      BrowseReporter can measure how long your users are away from their computers based on their mouse and keyboard movement. In most situations, when there is no movement from a user’s mouse or keyboard for a long period of time, their computer is ...
    • Track users time spent on websites

      BrowseReporter tracks how long a user spent on browsing on the Internet or use an application and display them in detailed reports. There are three ways BrowseReporter measures time – Active Time, Total time and Idle time. Active Time Total Time Idle ...