The CurrentWare software is created in a secure environment. All of the files are thoroughly tested and digitally signed by Microsoft. In some cases third-party Antivirus and firewall programs can sometimes interfere with the functionality of CurrentWare, strictly due to the nature of the 'reading' capabilities of various CurrentWare tools.
To ensure the CurrentWare Server and Client runs smoothly and performs at its best, set up security exclusions in third-party security tools like antivirus, EDR, or HIPS solutions. While the CurrentWare Server and Client is designed to be lightweight, some antivirus programs may heavily scan its files and processes, which could affect its performance.
Add the following to your exclusion list
cwClientSetup.exe -This is the client installer package C:\Program Files (x86)\CurrentWare C:\AppData\Roaming\CurrentWare\ -This folder may be hidden by default C:\Windows\System32\WinDivert64.sys
Exclude all the files from these folders
C:\Windows\SysWOW64\wcsystck\ C:\Windows\Temp\cwClientSetup.exe C:\Program Files (x86)\CurrentWare\cwClient\cwClientSetup.exe
*for 32-bit OS, the directory is C:\Windows\System32\wcsystck\
C:\Program Files (x86)\CurrentWare\cwServer\cwServer.exe C:\Program Files (x86)\CurrentWare\cwServer\CWSM.exe C:\Program Files (x86)\CurrentWare\cwConsole\cwConsole.exe C:\Program Files (x86)\CurrentWare\cwClient\cwClientSetup.exe
*for 32-bit OS, the directory is C:\Program Files\CurrentWare\
Based on your solution(s) installed you may have different port requirements.
Ports and Protocol | What the ports handle |
8989-8992, 8995-8999 TCP/UDP | Client+Console connection and data upload ports |
8988 TCP/UDP | Live Capture feature – OPTIONAL – For BrowseReporter live capture feature |
8993 TCP/UDP | Screenshots Upload – OPTIONAL – For BrowseReporter screen capture |
Here is a list of common antivirus programs and instructions on how to configure their exclusion lists.