Third-party Antivirus and firewall programs can sometimes interfere with the functionality of CurrentWare.

If you have any 3rd party antivirus or firewall installed on your client computers, we recommend adding the following CurrentWare files to your antivirus exclusion list (also known as the exceptions list or allowed list on some antivirus programs).

Before Installing

Add the following to your exclusions

cwClientSetup.exe
C:\Program Files (x86)\CurrentWare
C:\AppData\Roaming\CurrentWare\ -This folder may be hidden by default
C:\Windows\System32\WinDivert64.sys

Files to Exclude for the CurrentWare Clients

Exclude all the files from these folders

C:\Windows\SysWOW64\wcsystck\
C:\Windows\Temp\cwClientSetup.exe
C:\Program Files (x86)\CurrentWare\cwClient\cwClientSetup.exe

*for 32-bit OS, the directory is C:\Windows\System32\wcsystck\

Files to Exclude for the CurrentWare Server

C:\Program Files (x86)\CurrentWare\cwServer\cwServer.exe
C:\Program Files (x86)\CurrentWare\cwServer\CWSM.exe
C:\Program Files (x86)\CurrentWare\cwConsole\cwConsole.exe
C:\Program Files (x86)\CurrentWare\cwClient\cwClientSetup.exe

*for 32-bit OS, the directory is C:\Program Files\CurrentWare\

Ports to exclude on your 3rd party firewall

Based on your solution(s) installed you may have different port requirements. 

How to Add Exclusions to Your Antivirus

Here is a list of common antivirus programs and instructions on how to configure their exclusion lists.